Last Updated: 20 November 2025
1. Introduction
RetaResearch (we, us, or our) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit retaresearch.com.
2. Information We Collect
Personal Information:
- Name, email address, and phone number.
- Billing and shipping addresses.
- Payment information processed securely through third party payment processors.
- Research institution affiliation and credentials.
- Purchase history and order details.
Automatically Collected Information:
- IP address, browser type, and device information.
- Pages visited, time spent on pages, and clickstream data.
- Cookies and similar tracking technologies.
3. How We Use Your Information
We use collected information to:
- Process and fulfill orders.
- Verify researcher credentials and compliance.
- Communicate about orders, products, and services.
- Improve our Website and customer experience.
- Prevent fraud and ensure security.
- Comply with legal obligations.
- Send promotional materials with your consent.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Service providers including payment processors, shipping carriers, and IT services.
- Legal authorities when required by law or to protect our rights.
- Business partners with your explicit consent.
- Successor entities in the event of a merger or acquisition.
5. Data Security
We implement reasonable security measures to protect your information including:
- Encryption of sensitive data.
- Secure server infrastructure.
- Limited employee access to personal information.
- Regular security assessments.
However, no method of transmission over the Internet is completely secure.
6. Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences and login information.
- Analyze Website traffic and user behavior.
- Deliver personalized content.
You can control cookie settings through your browser, but some features may not function properly if disabled.
7. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Request a copy of the data we hold about you.
- Object to certain data processing activities.
To exercise these rights, contact us at info@retaresearch.com.
8. Data Retention
We retain your information for as long as necessary to fulfill purposes outlined in this Policy or as required by law.
9. Third Party Links
Our Website may contain links to third party websites. We are not responsible for their privacy practices.
10. Children’s Privacy
Our Website is not intended for individuals under 18. We do not knowingly collect information from children.
11. International Data Transfers
If you are outside your country, your information may be transferred to and processed in our country which may have different data protection laws.
12. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act including the right to know what personal information is collected and the right to deletion.
13. Changes to Privacy Policy
We may update this Policy periodically. Continued use of the Website constitutes acceptance of changes.
14. Contact Us
For privacy related questions, contact us at:
Email: info@retaresearch.com
Address: Georgia
Website: retaresearch.com