Last Updated: 20 November 2025
1. Acceptance of Terms
By accessing or using retaresearch.com (Website) and purchasing products from RetaResearch (Company, we, us, or our), you agree to be bound by these Terms and Conditions. If you do not agree, do not use this Website or purchase our products.
2. Eligibility and Account Registration
- You must be at least 18 years of age to purchase from this Website.
- You represent that you are a qualified researcher affiliated with a licensed research institution or laboratory.
- You must provide accurate, current, and complete information during registration.
- You are responsible for maintaining the confidentiality of your account credentials.
3. Product Use and Restrictions
- All products are sold strictly for in vitro laboratory research purposes only.
- Products are not intended for human consumption, clinical use, veterinary use, or any in vivo applications.
- You agree to use products only in accordance with applicable federal, state, and local laws and regulations.
- You will not resell, redistribute, or transfer products to unauthorized parties.
- Misuse of products may result in account termination and legal action.
4. Ordering and Payment
- All orders are subject to acceptance and availability.
- We reserve the right to refuse or cancel any order at our discretion.
- Prices are subject to change without notice.
- Payment must be received before products are shipped.
- All sales are in USD unless otherwise specified.
5. Shipping and Delivery
- Shipping costs and estimated delivery times will be provided at checkout.
- Risk of loss transfers to you upon delivery to the carrier.
- We are not responsible for delays caused by customs, weather, or carrier issues.
- International orders may be subject to customs duties and taxes which are the buyer’s responsibility.
6. Returns and Refunds
- Due to the nature of research chemicals, all sales are final.
- Refunds or replacements may be considered only for damaged products or shipping errors.
- Claims must be made within 48 hours of delivery with photographic evidence.
- Return authorization must be obtained before returning any product.
7. Product Information and Warranties
- We strive for accuracy in product descriptions but do not warrant completeness.
- Products are provided as is without warranties of any kind.
- We do not guarantee specific results from product use.
- Certificates of Analysis (COA) are provided for quality assurance purposes only.
8. Limitation of Liability
To the fullest extent permitted by law:
- RetaResearch shall not be liable for any indirect, incidental, special, or consequential damages.
- Our total liability shall not exceed the amount paid for the product in question.
- We are not liable for misuse, improper storage, or handling of products.
- We are not responsible for results obtained from product use.
9. Indemnification
You agree to indemnify and hold harmless RetaResearch, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use or misuse of products or violation of these Terms.
10. Intellectual Property
All content on this Website, including text, graphics, logos, and images, is the property of RetaResearch and protected by copyright and trademark laws.
11. Governing Law
These Terms shall be governed by the laws of your state or country, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of your jurisdiction.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of the Website constitutes acceptance of modified Terms.
13. Contact Information
For questions about these Terms, contact us at:
Email: info@retaresearch.com
Address: Georgia
Website: retaresearch.com
